Privacy Policy

Last Updated: 11 November

This Privacy Policy explains how ZivbaTrends collects, uses, shares, and protects your personal information when you visit or make a purchase from our website www.zivbatrends.com. We are committed to ensuring that your privacy is protected and your data is handled securely.

1. Information We Collect

We may collect the following personal and non-personal information:

  • Name
  • Contact details including phone number & email address
  • Shipping and billing address
  • Order history and purchase details
  • Demographic information such as location, preferences & interests
  • Browser and device information for analytics

2. How We Use Your Information

We collect your information to provide you with a smooth shopping experience. The information may be used for:

  • Processing and fulfilling your orders
  • Internal record keeping and security
  • Improving our products, services, and customer experience
  • Sending promotional messages, special offers, or product updates
  • Contacting you for feedback or market research

3. Payment & Security

All transactions made on our website are processed through secure, PCI-compliant payment gateways. We do not store your credit/debit card details. We use industry-standard security measures to prevent unauthorized access to your data.

4. Cookies & Tracking Technologies

Cookies are used to enhance your browsing experience. They help remember your preferences, cart items, and location for currency display.

You may choose to accept or decline cookies in your browser settings. Disabling cookies may limit some site functionality.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Courier and delivery services
  • Email & SMS notifications
  • Marketing and analytics

These providers only receive necessary information required to perform their services.

6. Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

7. Controlling Your Personal Information

You may request to:

  • Access your personal data
  • Update or correct your information
  • Opt-out of marketing communication
  • Request deletion of stored personal data (where legally applicable)

To make a request, contact us at the email provided below.

8. Sharing of Information

We do not sell or trade your personal information. We may share data only in the following cases:

  • If required by law or government authorities
  • To trusted logistics, analytics, or payment partners strictly for operational purposes

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Policy Changes

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date. Please review periodically.

11. Contact Information

Brand: ZivbaTrends
Address: Natraj Housing Society, Gorewada, Nagpur, Maharashtra, India - 440013
Email: fashion@zivbatrends.co | zivbatrends@gmail.com